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Frequently Asked Questions
How long is The Mermaid Ward?
The Mermaid Ward is 1 hr 30 min long.
What is The Mermaid Ward about?
An autobiographical documentary about the events leading to Mischa Jakupcak’s psychotic episode and spiritual emergency, after which she was admitted to London’s Mermaid Ward psychiatric hospital and began reconstructing her fractured reality with smuggled cameras.
Special Offer
Get the Godzilla Minus Zero Collector's Print Bundle and receive one ticket to Godzilla Minus Zero and a Collectible Print!
*Godzilla Minus Zero Collector's Print Bundle is non-refundable. Domestic shipping will be added at checkout. Limited time offer. While supplies last. Movie ticket is non-refundable and non-exchangeable. Fandango reserves the right to modify or cancel this offer at any time and without notice. You must be 18 years of age or older to purchase a bundle. The collectible print will begin shipping in October. Please use a physical U.S. address where the collectible print shipment can be delivered. Once carrier confirms delivery, Fandango is not responsible for lost or stolen deliveries. See full terms and conditions at https://store.fandango.com/products/godzilla-minus-zero-collectors-print-bundle
Get the George Michael: The Faith Tour Bundle and receive one movie ticket to George Michael: The Faith Tour plus a Fandango-Exclusive Replica Program Book from George Michael's 1988 Faith Tour! FanClub Members get $5 off!
George Michael: The Faith Tour Bundle is non-refundable. Domestic shipping will be added at checkout. Limited time offer. While supplies last. Movie ticket is non-refundable and non-exchangeable. Fandango reserves the right to modify or cancel this offer at any time and without notice. You must be 18 years of age or older to purchase a bundle. The Faith Tour Program Book Replica will begin shipping in November. Please use a physical U.S. address where the Faith Tour Program Book Replica shipment can be delivered. Once carrier confirms delivery, Fandango is not responsible for lost or stolen deliveries. See full terms and conditions at https://redeem.fandango.com/products/george-michael-the-faith-tour-bundle
Buy 2 IMAX tickets for Street Fighter and use code STREETFIGHTERIMAX to redeem your special offer! Not a member? Add FanClub to your Street Fighter purchase of 2 IMAX tickets and the offer will be applied automatically, no promo code needed.
The “Choose Your Fighter” offer (the “Offer”) will begin on September 21, 2026, at 6:00 a.m. PT and run for a limited time, while supplies last (the “Offer Period”). Eligible Customers that redeem the Offer will receive, subject to these terms (the “Offer Benefit(s)”): up to $7.00 off each of two (2) IMAX tickets for the Offer Titles on Fandango, the maximum total discount is $14.00. Delivery of Offer Benefit(s) may differ based on redemption method. Offer Title(s): Street Fighter in IMAX format as available on Fandango. Eligible Customers: existing FanClub members (“Existing Members”) and new customers (no active FanClub membership at the time) that subscribe to a Qualifying Membership during the Offer Period (“New Member(s)”) only. Qualifying Membership: a monthly FanClub membership ($9.99 + tax/month) added to a Qualifying Ticket Purchase. Qualifying Membership will automatically renew as described above at the applicable frequency and price until cancelled. Prices subject to change. Cancel before renewal date to avoid future charges. To cancel, go to the FanClub Membership Dashboard in your account settings and click “Cancel Membership”. If your Qualifying Membership includes a free trial and you cancel before being charged, you will not be eligible for the Offer or receive Offer Benefit(s). See FanClub Program Terms. Qualifying Ticket Purchase: buy at least two (2) tickets to a showing of the Qualifying Titles on Fandango during the Offer Period. Qualifying Titles: Street Fighter in IMAX format as available on Fandango. To redeem the Offer, you must complete the Qualifying Ticket Purchase and/or Qualifying Membership transaction to which the Offer is applied. Existing Members (Instant): must enter the single-use code STREETFIGHTERIMAX at checkout during Qualifying Ticket Purchase to apply Offer and Offer Benefit(s). New Members (Instant): Offer and Offer Benefit(s) will be applied instantly at checkout when Qualifying Membership is added to a Qualifying Ticket Purchase. Offer Benefit(s) may not cover the total cost of your transaction; you are responsible for paying any amounts remaining after Offer Benefit(s) are applied (including taxes and fees). Any unused portions of the Offer Benefit(s) will be forfeited upon redemption. If redemption transaction is cancelled or refunded, eligibility for Offer may be forfeited. Offer Benefit(s) will not be refunded. Adjustments to prior purchases not permitted. Taxes may apply. Offer and Offer Benefit(s): (a) are limited to one per person or Fandango account; (b) are only redeemable on the Fandango website or mobile app (“Fandango”) while logged in to your account; (c) are not redeemable at any theater or third-party directly; (d) are non-transferable, are not for resale, and have no cash value; (e) cannot be combined with any other offers or promotional codes, except as expressly stated in these terms; (f) are void if sold, transferred, or exchanged; (g) cannot be replaced if lost or stolen; and (h) are valid only in the fifty (50) United States, D.C., and Puerto Rico, excluding other U.S. territories. Void where prohibited. Fandango reserves the right to withdraw or modify this Offer at any time, in its sole discretion, and without notice. Additional terms and conditions apply, including Fandango’s Terms and Policies.
Get Wild Horse Nine Pin Set Bundle and receive one movie ticket to Wild Horse Nine plus a Limited Edition Collectible Pin Set!
*Collectible Pin Set Bundle is non-refundable. Domestic shipping will be added at checkout. Limited time offer. While supplies last. Movie ticket is non-refundable and non-exchangeable. Fandango reserves the right to modify or cancel this offer at any time and without notice. You must be 18 years of age or older to purchase a bundle. The Collectible Pin Set will begin shipping in November. Please use a physical U.S. address where the Collectible Pin Set shipment can be delivered. Once carrier confirms delivery, Fandango is not responsible for lost or stolen deliveries. See full terms and conditions at https://redeem.fandango.com/products/collectible-pin-set-bundle
Get the Street Fighter Collector's Pack for one movie ticket to Street Fighter, plus an Arcade Machine Tin Popcorn Bucket and a Lenticular Collectible.
*Street Fighter Collector's Pack is non-refundable. Domestic shipping will be added at checkout. Limited time offer. While supplies last. Movie ticket is non-refundable and non-exchangeable. Fandango reserves the right to modify or cancel this offer at any time and without notice. Popcorn not included. You must be 18 years of age or older to purchase a bundle. The Arcade Machine Tin Popcorn Bucket and a Lenticular Collectible will begin shipping in October. Please use a physical U.S. address where the Arcade Machine Tin Popcorn Bucket and Lenticular Collectible shipment can be delivered. Once carrier confirms delivery, Fandango is not responsible for lost or stolen deliveries. See full terms and conditions at https://store.fandango.com/products/street-fighter-collectors-pack
Buy one IMAX ticket to ALWAYS LALISA and use code ALWAYSLALISA to redeem a special offer.
*Limited time offer. While supplies last. There is a limited quantity of Code redemptions allowed in this promotion. Log in to your Fandango account on Fandango.com or via the Fandango app between 9/9/26 and 10/14/26, purchase at least one (1) IMAX ticket to see ‘ALWAYS LALISA’, and enter the Fandango promotional code ALWAYSLALISA (“Code”) to get up to $7 off your purchase. Code expires, and can no longer be used, if not redeemed by 10/14/26, or when the limit of Code redemptions is reached, or when ‘ALWAYS LALISA' is no longer available in IMAX theaters, whichever comes first. Code must be entered at checkout. Only valid for purchase of movie tickets made at Fandango.com or via the Fandango app and cannot be redeemed directly at any theater box office. You must have, and be logged into, a Fandango account to redeem the Code on Fandango. Fandango is free to join; you must be 18 years of age or older to create a Fandango account. If cost of movie ticket and associated fees and charges is more than Code’s maximum discount, then you must pay the difference. Any price difference between total transaction price and Code’s maximum discount will not be refunded. Void where prohibited. Non-transferable and cannot be combined with any other offer or discount. No cash value, except as required by law. Not for resale; void if sold or exchanged. Offer valid in the U.S. only (excluding U.S. territories and where prohibited by law). You may have to pay taxes additionally. Fandango reserves the right to modify or cancel this offer at any time and without notice. This offer and redemption of the Code are subject to Fandango's Terms and Policies and Privacy Policy at http://www.fandango.com/terms-and-policies.
Get the Whalebucket Bundle and receive one movie ticket to Whalefall, a Whale Popcorn Bucket, plus the first chapter of the bestselling book Whalefall!
*The Whalebucket Bundle is non-refundable. Domestic shipping will be added at checkout. Limited time offer. While supplies last. Movie ticket is non-refundable and non-exchangeable. Fandango reserves the right to modify or cancel this offer at any time and without notice. Popcorn not included. You must be 18 years of age or older to purchase a bundle. The Whalebucket will begin shipping in October. Please use a physical U.S. address where the Whalefall Popcorn Bucket shipment can be delivered. Once carrier confirms delivery, Fandango is not responsible for lost or stolen deliveries. See full terms and conditions https://redeem.fandango.com/products/the-whalebucket-bundle
