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What is a VIP account?

VIP is a free program that gives you special perks and benefits on Fandango and FandangoNOW. With your VIP account you can write movie reviews, save your favorite theaters, access special perks, refund and exchange your movie tickets + more. To view the full list of benefits, check out http://www.fandango.com/fandangovip.

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I forgot my VIP account password and can't sign in.

If you forget your password, click here to enter the email address that you used to create your VIP account and a temporary password will be sent to your email address. Once you click the 'SEND EMAIL' button, your temporary password will be emailed to that address.

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What will happen with my $5 VIP+ Reward if I can’t use it due to cancelled showtime or theater closures?

We recognize you may not be able to use your VIP+ rewards due to recent events. For our VIP+ customers who have received $5 VIP+ rewards that expired (or will expire) on or after March 1, 2020 we are extending the expiration date.

EXPIRED VIP+ REWARDS:

If your VIP+ reward already expired (or will expire) on or after March 1, 2020, you will receive an email for a reissued $5 VIP+ reward with a 60-day expiration from the reissue date. We will start sending these emails the week of March 23, 2020.

VIP+ REWARDS WITH FUTURE EXPIRATION DATE:

If you have a VIP+ reward with an expiration date on or after March 1, 2020, and wish to use this reward for a movie ticket, let the reward expire on the assigned date. Once the VIP+ reward is expired, you will receive an email for a reissued $5 VIP+ reward with a 60-day expiration from the reissue date.

At this time, you can continue to use your $5 VIP+ reward on FandangoNOW.com with over 100,000 Movies and TV Shows to stream at home without a subscription.

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How can I get Cinemark Discount Tuesdays pricing on Fandango?

Cinemark Discount Tuesdays is available to members of the Cinemark Movie Rewards program purchasing tickets on Fandango.com for Tuesday showings at a Cinemark location.

Apply during checkout

  • Enter your Cinemark Movie Rewards number* at Checkout. Sign-in to your Fandango VIP account or join for FREE. You may also apply your Cinemark Movie Rewards number when you check out as a guest.
  • Once you hit Apply, you will see the discount pricing reflected in your total ticket cost.
    • VIP members can check Save My Cinemark Movie Rewards Number to remember your card number for future purchases.

Link your Fandango and Cinemark Movie Rewards account

  • Sign-in to your Fandango VIP account or join for FREE.
  • Go to My Account.
  • Then click Partner Rewards.
  • Find Cinemark Movie Rewards and enter your movie rewards card number*. Your Cinemark Movie Rewards number will be saved for your future purchases.

*To find your Cinemark Movie Rewards card number

Sign into your Cinemark account on Cinemark.com or using the Cinemark app and go to “Cinemark Movie Rewards”. Click on the Scan ID to find your 8- Cinemark Movie Rewards number.

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What happened to my Movietickets.com account?

MovieTickets is now part of the Fandango family. Sign up for a VIP account here.

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