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Can I access FandangoNOW with my Fandango VIP credentials?

Yes, we'd love that. To help protect your security, we didn't transfer your credit card info over to FandangoNOW, so you'll be prompted to enter a new credit card number when you make your first purchase.

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Can I use my Fandango gift card on FandangoNOW?

Yes, but only the more recent Fandango Gift cards are supported on FandangoNOW.

You can tell if the Fandango Gift card is accepted by viewing the back of the card and verifying that the layout of the CARD# and PIN# text is as follows:

To use your Fandango gift card simply visit FandangoNOW.com and:

  1. Select the movie or TV show you’d like to rent or buy.

  2. If you are not signed in, you will first be prompted to enter your email and password for your FandangoNOW account. If you don't have a FandangoNOW account, you can select "Join Now" to create one.

  3. Once signed in, you will be taken to the checkout page.

  4. Below Order Summary, select "Use Gift Card" and enter your gift card number and PIN (if available).

  5. If your purchase is more than the value of your Fandango gift card, you can pay the remaining balance with another method of payment. If you have a credit card on file, the remaining balance will be charged to that card.

  6. If your purchase is less than the value of your Fandango gift card, the amount due will be deducted from the gift card. Be sure to hold on to your card so you can use any remaining balance on your next purchase.

  7. You can then complete your purchase and enjoy your movie or TV show on any supported device!

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Who can I call for FandangoNOW support?

Please give us a call if you have any issues or questions related to FandangoNOW: 855-646-2580

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Why do I need to enter my credit card info again when I sign in to FandangoNOW with my Fandango VIP account?

You don't need to enter your credit card number in order to access FandangoNOW, but credit card info is necessary before you can:

  • Buy or rent movies + TV shows
  • Redeem credits and/or promotions
  • Complete FandangoNOW device activation

Don’t worry, FandangoNOW will only charge you if you buy or rent something. All credits and applicable promotions will be used first.

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How do I access FandangoNOW on Roku?

You can find us in the Movies / TV Shows main menu on Roku.

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How much does FandangoNOW cost each month or annually?

There is no cost at all to set up a FandangoNOW account. There is also no monthly subscription cost and no commitment whatsoever. You only pay for the movies and TV shows you want to watch. The cost for rentals or purchases varies by title. TV shows can only be purchased - not rented.

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How do I register or un-register a device?

To register a device:

  • For supported devices there may be a "activation code" provided, please go to this Activate Page
  • Enter the code that is displayed on your TV screen in the field "Enter your 5 Digit code here"
  • Once the code is entered, click "activate"
  • Wait for the successful activation message
  • If you receive an error message, check your 5 digit code and retry. If still unsuccessful, please contact FandangoNOW customer service at (855) 646-2580

To de-register a device:

  • To de-register a device, go to My Devices, log in if necessary
  • Once in the list of devices is displayed, look for the device you want to de-register and click the "Disconnect" button
  • In the confirmation message ("Are you sure you want to disconnect this device?"), click "Disconnect". This device will disappear from your list of active devices
  • In case of error, please contact FandangoNOW customer care.

Note: If your device has been lost or stolen and you want to de-register it, or if you need any assistance, please contact FandangoNOW customer care at help@fandangonow.com.

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How do I buy or rent something to watch?

Once you’ve found something to watch, highlight the title and click OK. Then, select the option that’s right for you (such as "Buy HD" or "Rent HD"), and click OK. If you are eligible for any offers, you will receive a confirmation of the offer, if applicable, prior to finalizing your transaction. Confirm your rental or purchase and you’ll be all set to watch.

Any FandangoNOW rentals or purchases made using your Roku player will be charged to your Roku account. When confirming your purchase you may need to enter your 4-digit Roku PIN (if you set up your Roku account in this manner).

Note: You can access FandangoNOW content rented or purchased on Roku on other FandangoNOW supported devices as long as you are signed in to the same FandangoNOW account.

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Play a movie from your movies library

You’ll find all your active rentals and purchases in your "Library".

Just highlight the title and click OK on your remote, then select "Play Movie" or "Resume" if you already started watching the title and click OK on your remote.

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How can I download a video so I can watch offline or on-the-go?

Currently, you can only download a video to an iPad, iPhone or Android compatible device through your FandangoNOW app. If you have previously streamed a video you have rented, you won't be able to download it during the remainder of that rental period.

FandangoNOW app for iOS (OS: 8 and above)

If you are downloading a title from FandangoNOW to an iOS device, you will need to install the FandangoNOW app. To download the app, simply search for "FandangoNOW" in the App Store from your iOS device. All downloaded titles must be accessed from the FandangoNOW app.

FandangoNOW app for Android (OS : 4.0.3 or above)

If you are downloading a title from FandangoNOW to an Android device, you will need to install the FandangoNOW app. To download the app, simply search for "FandangoNOW" in the Google Play Store from your supported Android device. All downloaded titles must be accessed from the FandangoNOW app.

Note: Please see the FandangoNOW Policy for rules on downloading.

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