To our fellow Movie Fans,

We hope you and your loved ones are staying safe during this time of constant change.

Like you, when we’ve needed an entertainment break, we have turned first to our local cinemas to share the thrill of discovering and watching new movies with a community of fans. Sadly, many of our cinema partners have needed to close temporarily to keep our communities safe. We know they will come back stronger than ever and when they do, we’ll be there to support them and continue to give you the best moviegoing experience. In the meantime, we hope we can still be a resource for you at home, as you turn to films and TV to make the days ahead a little brighter.

Here’s how we can help:

Want an Entertainment Break? Hopefully we can make your days a little brighter by connecting you to the best entertainment options available for home viewing.

  • On FandangoNOW, our on-demand streaming service, there are more than 100,000 newly released and catalogue movies and next-day TV shows to rent or buy with no subscription required – including exclusive at-home access to new movies direct from studios.
  • Our friends at Rotten Tomatoes are preparing binge-worthy streaming guides, based on Tomatometer scores.
  • You can check out thousands of memorable movie moments, fun mashups and trailers at Movieclips on YouTube and across our social media channels.

Refunds and Exchanges: Our Customer Service team is hard at work processing refunds for movies whose release dates were altered, as well as for showtimes that have been impacted due to health concerns and theater closures. For those of you waiting for a refund for a cancelled showtime, please know that this will be automatically processed, and you should receive a full refund without needing to contact our team. If you do not receive your refund in two weeks, please contact us.

Extending Expiration of VIP+ Rewards: For our VIP+ customers who have received $5 rewards that expire (or expired) on or after March 1, we are extending the expiration date. Click here for more details. If you'd like to use the reward for home viewing, please check out FandangoNOW.