Mobile Apps Information Center Policy

Last updated: April 1, 2016

In addition to the terms of the Privacy Policy, this Mobile Apps Information Center ("Mobile Apps Policy") explains how Fandango Media, LLC and its subsidiary companies, including the businesses operating under the Fandango, Rotten Tomatoes or Flixster brands ("Fandango", "we", "our" or "us") may process Personally Identifiable Information received through our mobile applications that link to this Mobile Apps Policy or to our Privacy Policy ("Mobile Apps"). Please note that this is a general overview of what may be processed and additional specific notices and terms may be applied within specific Mobile Apps where appropriate and/or required by law. This Mobile Apps Policy forms part of the Privacy Policy, and if some of the terms used in this Mobile Apps Policy aren't defined in this Mobile Apps Policy, you may find definitions for them in the Privacy Policy.

NOTICE OF ARBITRATION PROVISIONS: Your use of the Mobile Apps is subject to binding individual arbitration of any disputes which may arise, as provided in the Terms and Policies. Please read the arbitration provisions carefully and do not purchase tickets from Fandango or otherwise use our services if you are unwilling to arbitrate any disputes you may have with us as provided below.

  1. INFORMATION WE COLLECT THROUGH OUR MOBILE APPS AND HOW IT IS USED
  2. HOW WE SHARE INFORMATION COLLECTED ON OUR MOBILE APPS
  3. HOW TO OPT-OUT
  4. CONTACT US
1. INFORMATION WE COLLECT ON OUR MOBILE APPS AND HOW IT IS USED

We have set out the types of information we collect and how it is used below. The information collected will depend on the functionality of the specific Mobile App you are using and additional information may be collected through the Mobile App as specified in the Mobile App, this Mobile Apps Policy or other portions of the Privacy Policy.

Type of information How is it used Additionally?

Unique Device Identifier

A unique device identifier (or "Unique Device ID") is an alpha-numeric string of data that can either be part of the hardware of your device or automatically assigned to your device by the operating system or software. We may associate Unique Device IDs with Personally Identifiable Information and will treat the combined information as Personally Identifiable Information in accordance with this policy for as long as it is combined. Unique Device IDs may be used to enable certain features and also to personalize and serve advertising based on your interests and usage of other apps. See "Opt-Outs" in Section 4, below, for information regarding how to limit the use of Unique Device IDs.

Location information

When you use one of our location-enabled services, we may collect and process information about your actual location. Some Mobile Apps and other Online Services require your location information for one or more features to work. Where a Mobile App does collect precise information about the location of your device it will be used to provide location services for the Mobile App, and for other purposes, including, but not limited to, tagging or check-in. Please check the settings in the Mobile App for information about how to opt out of providing location information or contact privacy@fandango.com. The location-based services offered in connection with our Mobile Apps are for individual use only and should not be used or relied on as an emergency locator system, used while driving or operating vehicles, or used in connection with any hazardous environments requiring fail-safe performance, or any other situation in which the failure or inaccuracy of use of the location-based services could lead directly to death, personal injury, or severe physical or property damage. The location-based services are not suited or intended for family finding purposes, fleet tracking, or any other type of business or enterprise use other products exist today that may be used specifically for these purposes.

Log Information

When you use the Mobile App or view content on our websites on a mobile device, we may automatically collect and store certain information in server logs including but not limited to internet protocol (IP) addresses, port numbers, device model and make information, internet service provider (ISP), clickstream data, battery and memory allocation, boot time, browser type and language, viewed and exit pages and date or time stamps. We may use log information as specifically indicated in the Mobile App, as well as to assess the performance of our Mobile App or other Online Services, distinguish your device from others, prevent fraud, provide technical support and/or respond to your needs. We may also use this information to personalize the services offered by us or our affiliates, including providing personalized advertising on some Mobile Apps.

Unique Mobile App numbers

When you install or uninstall a Mobile App containing a unique Mobile App number, or when such a service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us. We may use the Unique Mobile App numbers as specifically indicated in the Mobile App, as well as to assess the performance of our Mobile App or other Online Services, prevent fraud, provide technical support, conduct research, generate analytics, to address internal Online Services operations, and/or respond to your needs. We may also use this information to personalize the services offered by us or our affiliates, including providing personalized advertising on some Mobile Apps.

Information you submit through the Mobile App

When you register with us and use a Mobile App, you may provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use Mobile Apps from us; (c) information you provide us when you contact us for help; (d) credit or other payment card information for purchase and use of the Mobile App; and (e) information you enter into our system when using the Mobile App, such as contact information. We may also use the information you provided us, in accordance with applicable laws, to contact you from time to time to provide you with important information, required notices and marketing promotions.

Information we may collect through the Mobile App

Subject to the functionality of a particular Mobile App we may also collect additional information through your use of a Mobile App including (a) your mobile phone number; (b) any name you might have assigned to your device; (c) contacts/address book; (d) web browsing history; (e) information concerning other apps you have downloaded or used; (f) other stored information on your device such as videos, photos, photo location, audio, calendar, passwords, dialer, microphone and/or social network credentials. We may use information collected through the Mobile App as specifically indicated in the Mobile App, as well as to assess the performance of our Mobile App or other Online Services, prevent fraud, provide technical support, conduct research, generate analytics, to address internal Online Services operations, and/or respond to your needs. We may also use this information to personalize the services offered by us or our affiliates, including providing personalized advertising on some Mobile Apps.

2. HOW WE SHARE INFORMATION

Subject to applicable laws and the terms of our Privacy Policy, we may share information about you with mobile carriers, or the operators of platforms, operating systems or Mobile Apps, as well as any other companies described in any particular Mobile App, this Mobile Apps Policy, or any other part of the Privacy Policy.

3. HOW TO OPT-OUT

In addition to the options provided by your mobile operating systems, you may opt out of the collection of information on Mobile Apps as follows:

  • Uninstalling the Mobile App you can stop all collection of information by the Mobile App easily by uninstalling the Mobile App. You may use the standard uninstall processes as may be available as part of your mobile device or via the Mobile App marketplace or network;
  • Opt out of interest-based advertising see the instructions below or contact privacy@fandango.com for information about how to opt out from the use of information to serve targeted advertising by advertisers and/or third-party network advertisers. Note that the effect of opting out of targeted advertising will be to prevent targeted advertising, but will not prevent you from seeing all advertisements. Information may still be collected and used for other purposes (such as research, Online Services analytics or internal operations, and to enforce your opt-out preferences):
    • For Apple Users:
      • iOS 7 or higher, you can change your settings in the following location: Settings > Privacy > Advertising
      • iOS 6, you can change your settings in the following location: Settings > General > About > Advertising
      • iOS 4 or 5, you can opt out following the instructions here.
      For further information please see Apple's website here.
    • For other major mobile platforms:
      1. Open the platform account settings
      2. Select Ads
  • Opt out of location data You can manage your location preferences in the "My Account" section of the Mobile App, or by disabling the GPS services for the Mobile App on your mobile device. Contact privacy@fandango.com for information about how to opt out from allowing us to have further access to your location data. Please include as much detail as possible when you make a request.
  • Opt-out of Cross-App Data Collection - the Digital Advertising Alliance ("DAA") offers a separate choice tool for the collection of cross-app data on a mobile device for interest-based advertising and other applicable uses. To exercise choice for companies participating in this choice tool, you can install the DAA's AppChoices app (see http://www.aboutads.info/appchoices).
4. CONTACT US

For any queries in relation to this Mobile Apps Policy please contact us at privacy@fandango.com or Fandango, ATTN: Legal Department, 12200 West Olympic Blvd., Suite 400 Los Angeles, CA 90064.