To fully appreciate the title of this episode, one must understand that "Rosita" is the name Joey (Matt LeBlanc) has given to his beloved -- and rather run-down -- easy chair. As Joey mourns the loss of his favorite piece of furniture, Phoebe (Lisa Kudrow) settles into her new job as a telemarketer, only to find that she must play nursemaid to her first customer, a high-strung office manager named Earl (played by Seinfeld's Jason Alexander), who threatens to kill himself after hearing Pheeb's sales pitch. And the old "mom always loved you best" routine plays itself out between siblings Ross (David Schwimmer) and Monica (Courteney Cox). This episode originally ran 40 minutes (with commercials) when it aired on NBC. ~ Rovi