Greene (Anthony Edwards) treats mentally incompetent Sherry Dunleavy (Ann Hearn) without getting her consent. Benton (Eriq La Salle) publicly berates Gant (Omar Epps), an incident that will have long-ranging tragic consequences. Before leaving for Pakistan, Keaton (Glenne Headly) makes a parting shot at her most egocentric colleague. Carol (Julianna Margulies) is forced by budget cuts to dismiss two of her nurses. And when homeless teenager Charlie (Kirsten Dunst) pops up again at the ER, she accuses Ross (George Clooney) of beating her up. ~ Hal Erickson, Rovi