The station house is plagued by a series of false alarms which seriously compromise the team's ability to handle genuine emergencies. Among the culprits is an old coot who pretends to be suffering from back pains so he can get a free ambulance ride. In other developments, an angry viewer suffers the consequences when he kicks his TV screen; a young person OD's on drugs; and a heart attack victim may never make it to the hospital thanks to a traffic accident. Among the guest stars in this episode are Hollywood veteran Keenan Wynn and future Hill Street Blues costar Michael Conrad. ~ Hal Erickson, Rovi